Office Policies

Cancellation Policy:

Scheduled appointments are reserved especially for you.  If you need to reschedule or cancel an appointment we require a minimum of 48 hour notice prior to the appointment date. Patients with less than 48 hour notice or no-shows will be charged half of their original appointment fee.  We do not accept appointment changes via email.  Please call 204-488-6528.

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Fragrance Free Zone

Due to the chemical sensitivity of some of our patients, the clinic is a fragrance free zone.  Please refrain from wearing perfume, sprays or cologne.

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Outdoor Footwear

In an effort to keep allergens, dust and dirt out of the building, please remove your outdoor footwear when visiting the clinic.  Slippers are provided for your convenience however you are welcome to bring your own indoor footwear if you prefer.

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Payment

Payment is made at the time of your appointment. We offer the convenience of Visa, Mastercard, Interac, and Cash.  Most insurance plans cover naturopathic medicine.  You can submit your receipt to your health care insurance plan for your reimbursement.  You can also keep your receipt for your personal income tax purposes.

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Medicinary

The clinic provides a well stocked medicinary of high quality professional brands of supplements and natural medicines.  Please note that medicines are dispensed only to patients who are directly under the care of their naturopathic doctor.  Returns are accepted on unopened items within 30 days of purchase with the original receipt.  Refrigerated items are a final sale.

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